We also value your feedback and suggestions — they help us continually improve the Boat Finance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Fresh boat loan comparison data published on 21 July 2026 reinforces a clear message for Australian buyers: the headline interest rate is only one part of the cost of getting on the water. With personal loan and asset finance options still varying widely across lenders, borrowers should look closely at comparison rates, establishment fees, ongoing charges, loan terms and whether the boat can be used as security. - read more
Recent boat loan comparison activity across the Australian personal lending market reinforces a practical message for anyone planning to buy a vessel: the advertised interest rate is only one part of the cost of getting on the water. With lenders continuing to price loans according to credit profile, loan structure, asset age and repayment term, borrowers may see meaningful differences between products that appear similar at first glance. - read more
Canstar’s latest boat loan comparison, updated on 8 July 2026, gives prospective Australian boat buyers a timely reminder that the cheapest-looking loan is not always the simplest or most affordable choice once fees, terms and eligibility settings are considered. - read more
The Australian marine industry is currently facing a significant challenge due to a critical shortage of skilled labour. According to the 2026 National Jobs & Skills Survey conducted by the Boating Industry Association (BIA), over 90% of businesses within the sector have expressed deep concern about the lack of qualified personnel. This shortage is not only affecting daily operations but also having a tangible impact on the financial performance of marine businesses across the country. - read more
Boat compliance in Australia is a crucial aspect for any boat owner or enthusiast. It refers to adhering to a variety of regulations designed to ensure safety, environmental protection, and operational standards for all kinds of vessels. Understanding and following these regulations is essential not only for the safety of those on board but also to protect Australia's unique marine environments. - read more
Owning a boat is a dream for many Australians, offering endless adventures on the open waters. To ensure these dreams don’t run aground, regular boat maintenance is crucial. Proper upkeep not only extends the life of your vessel but also ensures safety for everyone onboard. Neglecting maintenance can lead to costly repairs or dangerous situations when you're miles from shore. - read more
Buying your first boat is an exhilarating experience, a gateway to adventure on the open water. Whether you're dreaming of leisurely weekends on tranquil lakes or exciting voyages along scenic coastlines, owning a boat opens a world of possibilities. However, as thrilling as it is to imagine navigating the waterways, it's crucial to navigate the financial aspects of boat ownership with equal enthusiasm. - read more
Welcome to your ultimate guide on boating safety! Whether you're a seasoned sailor or setting out on the water for the first time, ensuring a safe adventure is of utmost importance. There's no denying the thrill of being out on the open sea or a serene river, but it's essential to remember that preparation is key. - read more
Knowledgebase
Guarantor: A party who agrees to be responsible for the payment of another party's debts should the original party fail to pay or perform according to a contract.
