We also value your feedback and suggestions — they help us continually improve the Boat Finance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Australia's marine industry has achieved a remarkable economic milestone, reaching an output of $229 billion in 2023. This represents a 19% increase compared to two years prior, as reported by the Australian Institute of Marine Science (AIMS). The surge is primarily attributed to the resurgence of domestic tourism and the expansion of the natural gas sector. - read more
The Boating Industry Association Ltd (BIA) is calling on all levels of Australian government to provide strategic support for the nation's marine manufacturing and recreational boating sector. The association warns that a critical skills shortage is threatening the industry's substantial economic potential. - read more
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Owning a boat is a dream for many Australians, offering endless adventures on the open waters. To ensure these dreams don’t run aground, regular boat maintenance is crucial. Proper upkeep not only extends the life of your vessel but also ensures safety for everyone onboard. Neglecting maintenance can lead to costly repairs or dangerous situations when you're miles from shore. - read more
Buying your first boat is an exhilarating experience, a gateway to adventure on the open water. Whether you're dreaming of leisurely weekends on tranquil lakes or exciting voyages along scenic coastlines, owning a boat opens a world of possibilities. However, as thrilling as it is to imagine navigating the waterways, it's crucial to navigate the financial aspects of boat ownership with equal enthusiasm. - read more
Knowledgebase
Asset Allocation: An investment strategy that aims to balance risk and reward by apportioning a portfolio's assets according to an individual's goals, risk tolerance, and investment horizon.