We also value your feedback and suggestions — they help us continually improve the Boat Finance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
The Australian marine industry is currently facing a significant challenge due to a critical shortage of skilled labour. According to the 2026 National Jobs & Skills Survey conducted by the Boating Industry Association (BIA), over 90% of businesses within the sector have expressed deep concern about the lack of qualified personnel. This shortage is not only affecting daily operations but also having a tangible impact on the financial performance of marine businesses across the country. - read more
The Boating Industry Association of Victoria (BIAV) is set to host a pivotal webinar titled 'Federal Budget & Marine Industry Economic Update' on Thursday, 11 June 2026. This online event aims to provide marine businesses with a comprehensive understanding of the current economic landscape and its implications for the sector. - read more
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Boat compliance in Australia is a crucial aspect for any boat owner or enthusiast. It refers to adhering to a variety of regulations designed to ensure safety, environmental protection, and operational standards for all kinds of vessels. Understanding and following these regulations is essential not only for the safety of those on board but also to protect Australia's unique marine environments. - read more
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Knowledgebase
Personal Loan: A Personal Loan is a means of obtaining finance from a financial institution or financial product provider and the lending criteria usually depends on criteria such as personal income and expenses, assets and liabilities, employment status and previo
